Information Technology
Help Desk: 920-433-6666 | helpdesk@bellincollege.edu | Room: 106K
On-Site Help Desk Hours: Monday – Friday 7:30 a.m. to 5 p.m.
About IT Services
The Information Technology Services Department provides technology systems and services that support departments and programs at Bellin College. The IT Services Help Desk is the single point of contact for questions and problems relating to technology. Help Desk staff can answer questions about software, reset your password, and more.
Policies
Refer to the Bellin College Guide: Handbook & Catalog for policies regarding:
- Acceptable Use of Technology
- Electronic Mail
- Online Verification
Student Accounts
All students are provided with an email address, network login, and storage space on college servers. Use your network login information and your badge to access computers, printers, and copiers located in the computer resource room and the library.
Student Account FAQ’s
A default username and email account is created for students during the registration process so that you can access various resources during orientation. You will be prompted to change your password every 90 days. Use the Office 365 password reset to reset your password when you have access to your account and need to change it. Office 365 Password Reset Guide Use the password self service tool to get back into your account and reset your password if you forgot your password or got locked out of your account. Self Service Password Reset Guide Bellin College requires the use of complex passwords to comply with security standards. When you reset your Bellin password it should meet the following requirements: College email may by synchronized to mobile devices with the following info:
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Software & Tools
Every course students enroll in at Bellin College is associated with an online course environment on Canvas, our Learning Management System. Canvas is used for numerous student tasks such as submitting assignments, collaborating online, taking quizzes and exams, contacting instructors, and reviewing course materials including the syllabus and schedule. Courses on Canvas become available to students during the week prior to the start of a term for the purpose of course preparations, a week which we refer to as zero week. Students can access Canvas through a standard web browser or by using the Canvas App available on Google Play and the App Store. 24/7 Canvas Support: +1-833-761-6962 MyBC is the Student Information System where accounts and personal information reside. Students use MyBC to view schedules, billing, financial aid, final course grades, and unofficial transcripts. All submitted coursework must be created using Microsoft Office programs unless otherwise stated by the course faculty member. Microsoft Office ProPlus 2016 is available for free to all students for the duration of their enrollment at Bellin College. Use the link above to download the software. Login with a full Bellin College email address and network password. Microsoft Office Installation Guide Students are able to print from their own devices, and retrieve these jobs from Bellin College printers. Just log in using the below link and select web print from the options on the left to submit a job. Web browser software is required for accessing tools and resources required by courses at the college. Most computers come with a web browser by default. We recommend that students install a second web browser on their computer and alternate between them if issues arise with their preferred browser. PDF (Portable Document Format) Reader software is required for viewing and printing documents in PDF format. Free option: Through VMWare, students are allowed to remote into a Bellin College computer and access the S: drive and their H: drive. *Note: You are not allowed to add personal printers while using the Remote Desktop. The printers that are installed on the VMWare system are the local Bellin College Student Printers.* BELLIN COLLEGE REMOTE DESKTOP GUIDE
Adobe Acrobat Reader
Services
Wireless
Guest wireless access is available in all areas of the Bellin College Campus. Connect to the Bellin Guest network on your wireless device.
Printing & Copying
Printing and copying is provided to students in the library and computer resource room at 5 cents per page (8 cents color). Student badges are preloaded with an allotment of free printing money based on their academic program. Students can add money to their account through Student Services in the One Stop area.
Minimum Technical Skills & Requirements
Students are responsible for participating fully in scheduled course activities regardless of any technology issues they might experience or lack of basic computer skills necessary to carry out tasks. The following are technical skills & requirements students need in order to succeed in their coursework at Bellin College:
Hardware & Equipment
- Access to a reliable computer and Internet connection throughout the course.
- Recommended Minimum Specifications:
- Notebook computer*
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- 4 GB ram
- 256 GB hard drive
- 2 core processor
*Chromebooks and Netbooks are not compatible with all BC applications
-
- Notebook computer*
- Device with ability to record audio/video (Smart phone, laptop with webcam, or external microphone & webcam accessories for a desktop computer.
Contact the library at 433-6659 for a current list of devices available for student checkout.
Preparation & Skills
- A back-up plan in case of technology failure.
- Ability to perform basic computer skills such as typing, copy & paste, save and locate files.
- Ability to create and edit files in Microsoft Office format.
- Ability to use Email communication with attachments. Note: Students and faculty are required to use their official Bellin College account for all email communication – conversations via personal email endanger student privacy rights and are not permitted.
- Ability to use an Internet Browser to locate specific websites and perform basic searching.
- Ability to use Canvas to access and navigate course content, upload files, participate in discussion forums, create and respond to Canvas email messages, complete assessments such as quizzes and exams.
- Students may be required to purchase course or program specific software to participate in major course activities.
